30 screens of Presentation
28 pages Students' Guide
Including 1 major and 7 minor Students' tasks and tests.
Total 2-3 units of 90 minutes each. Do not rush to make sure that all students understand each screen. Students to get actively involved in the lectures.
Most newcomers to the industry have hardly ever visited an office except possibly for their job interview.
The lecture shall give students an idea about an effective appearance of an office, the staff’s way to dress and the importance of the telephone as an effective marketing tool. This will make it easier for newcomers to soon feel at home and be considered an effective member of the office team.
The lecturer to distribute the Students’ Guide about 10 days prior to starting the teaching of this subject. Students to read the contents of about 10 screens in advance of each lecture to make it possible to ask specific questions and get actively involved. Check the homework in the Students’ Guide & review it.
Office Image & Etiquette
Business Etiquette, Responsibilty & always remember
A Showroom Layout
Sample Display & Showroom Organization
A Fabric Library
Information, Your Company’s Ambassador, serving visitors
What to wear in the office
Whilst in the Office ….. some useful hints
Let’s practice – “Let them hear & see you smile”
“Receiving a Visitor & Holding a Meeting”
Steps to achieve SUCCESS
Students to have workable English verbal & written language and internet research skills unless the lecture is delivered in the native language.
Projector, screen, computer, pointer if available. - Print / distribute the students’ guide prior to the lesson and urge students to study the material in advance to allow active participation in discussions in class.